Legal
Privacy Policy
Hedlon Water Treatment Co., Ltd. is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information submitted through our B2B website and RFQ process.
Last updated:
This Privacy Policy applies to all products, services, and communications provided by Hedlon Water Treatment Co., Ltd. via hedlon.com. It governs information submitted through RFQ forms, email inquiries, and general website usage. By continuing to use our website, you agree to this policy.
Information Collection
We collect only the information necessary to process your B2B inquiries, provide technical support, and improve our website. Depending on how you interact with us, this may include:
Information You Provide Directly
- Contact details such as your name, business email address, and phone number
- Company name, job title, and country of operation
- Technical requirements submitted via RFQ forms, including model numbers, specifications, quantities, and shipping destinations
- Communications sent via email or contact forms regarding product sourcing, pricing, or technical documentation requests
Automatically Collected Information
- Device information including IP address, browser type, and operating system
- Website usage data such as pages visited, time spent, and product categories browsed
- Referral source and search terms used to reach our website
Use of Information
We use the information we collect solely for the following legitimate business purposes:
RFQ Processing
Responding to product inquiries, matching specifications, and providing technical documentation and quotations
Website Improvement
Analyzing usage patterns to optimize product discovery, navigation, and the overall B2B buyer experience
Business Communications
Sending order updates, shipping information, and relevant product or technical notifications related to your inquiry
Legal Compliance
Fulfilling applicable legal and regulatory obligations related to international trade and export operations
Information Sharing
We do not sell, rent, or trade your personal information to third parties for commercial purposes. Information may be shared only in the following limited circumstances:
Partner Factories & Logistics Providers
Where products are sourced from partner factories or fulfilled via third-party logistics, relevant order details may be shared with those parties under confidentiality obligations to fulfil your purchase
Service Providers
Trusted third-party providers who assist in website operation, email delivery, or analytics -- all bound by data processing agreements and prohibited from using your data for their own purposes
Legal Requirements
When required by applicable law, regulation, or a lawful government request, we will disclose the minimum necessary information in compliance with our legal obligations
With Your Consent
With your explicit consent, we may share information with specific third parties you have authorized for a stated purpose
Cookie Policy
We use cookies and similar technologies to improve your browsing experience on hedlon.com. You can manage or disable cookies through your browser settings at any time, though this may affect certain website functionality.
| Type | Purpose |
|---|---|
| Essential Cookies | Maintain core website functionality, form submissions, and security |
| Analytics Cookies | Understand which product pages and categories are most visited to improve content relevance |
| Preference Cookies | Remember your language and regional display settings for return visits |
Data Security
We implement industry-standard technical and administrative measures to protect your personal and business information, including:
SSL Encryption
Site-wide HTTPS for all data in transit
Access Controls
Least-privilege access to customer data
Regular Audits
Continuous monitoring and security review
Please note: While we take every reasonable measure to protect your information, no internet transmission is entirely risk-free. If you discover a potential security vulnerability on our website, please notify us immediately at the contact details below.
Your Rights
Under applicable data protection laws, you have the following rights regarding your personal information held by Hedlon Water Treatment Co., Ltd.:
You may request a copy of the personal information we hold about you and how it is being used
You may request correction of any inaccurate or incomplete personal information we hold
In certain circumstances, you may request deletion of your personal information from our records
You may withdraw consent for marketing communications at any time without affecting the lawfulness of prior processing
To exercise any of the above rights, please contact us using the details in the Contact Us section. We will respond within 30 days.
Protection of Minors
Hedlon Water Treatment Co., Ltd. operates as a B2B supplier. Our website and services are directed exclusively at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our website, please contact us immediately and we will promptly remove the relevant data.
Policy Changes
We may update this Privacy Policy periodically to reflect changes in our business practices, product scope, or applicable legal requirements. When material changes are made, we will notify you by:
- Displaying a prominent update notice on the hedlon.com homepage
- Sending a notification to your business email address where you have previously submitted an inquiry
- Updating the "Last updated" date at the top of this page
We encourage you to review this policy periodically. Continued use of our website or submission of RFQs after any update constitutes acceptance of the revised policy.
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how Hedlon Water Treatment Co., Ltd. handles your personal information, please contact us using the details below. We will respond within 30 business days.
Contact Details
Website
www.hedlon.comRegistered Company
Hedlon Water Treatment Co., Ltd.
People's Republic of China
© 2025 Hedlon Water Treatment Co., Ltd. All rights reserved.